Frequently Asked Questions

How did Otago Outfitters come about

We started Otago Outfitters after struggling to find good quality, affordable furniture in Queenstown.

How does delivery work

We keep in contact with you and the development that you have purchased in and prepare the furniture to be delivered in the first weeks after you get the keys.

How do I know if the furniture will fit in my space?

We review the architectual plans and confirm that our bundles and packages will fit perfectly in your space. If you're unsure, feel free to reach out, and we can guide you through the process.

Do you offer free delivery and install?

Yes! Delivery and install is included in the price.

What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in original condition to be eligible for a refund